• VIP specializes in full-service staffing solutions by providing technical and business personnel through staff augmentation and full cycle project engagements
  • Our company has a large proprietary database and we are able to access an external qualified pool of talented and responsive professionals with proven records of accomplishments in both technical and business fields
  • We also have access to the largest recruiting databases in the world, supported by internal and off-shore recruiters
  • We offer the following options: Contract, Contract-to-hire, Permanent Placements and Payroll Pass-Through Services.

Change Management

VIP Changing World

VIP’s consulting team is readily available to work with your team as needed during strategically critical times. Allow us to help you get started with The VIP QuickVision Suite™ and our professionals’ experience. We offer complete consulting-automated services (VIP CMS) including: assessment, implementation, customizations, and training.

  • Impact Analysis (Stake Holder Analysis)
  • Leadership Strategies
  • Communications Strategies
  • End-user involvement Plans
  • Training & Education Curriculums
  • Branding and Social Media
  • Multinational Cultural Integration
  • Multilingual, Cultural Interventions
  • Total Readiness
  • VIP Changing World™ Certification
  • Sustainability Training

Custom Training Solutions

Related Entries

  • Story board design for Instructor-Led (ILT) and eLearning programs
  • Blended Learning / Training
  • Professional Development Solutions
  • Leadership Development Solutions
  • Cultural understanding Training
  • Project Management Solutions
  • Train the Trainer Solutions
  • Training Facilitation Solutions
  • Learning Support Outsourcing
  • Maintenance of existing technical training Programs
  • Lean Manufacturing and Lean Operations

ERP Consulting Services

(Oracle & SAP)

VIP has received “outstanding” ratings and awards for delivering professional ERP services for SAP and other Enterprise Resource Planning Systems (ERP). Our services include:

  • Systems Integration and Program Management Services (PMO)
  • Knowledge Transfer Methodologies
  • Documentation & Training Development
  • Learning Management Systems
  • Organizational Change Management
  • Organizational Change Management
  • Communications Strategies
  • Communities of Learning and Improvement

Translation and Localization Services

  • Since inception to date VIP has served its clients with Technical Translations and Localizations
  • We has 19 different language capabilities in house and over 30 representatives across the world ready to consult on any virtual project or abroad project
  • We separate the art (language) from the technology science (code) and we eventually bring them together is a single solution that is comprehensively coherent and accurate
  • We understand the cultural difference and the dialectical variations
  • We have delivered translations for various verticals and industries including: IT and ERP Implementations, Aerospace, government, manufacturing, electronics, consumer products, retail, construction, higher education, oil and gas, and automotive

Call Center & Customer Service Staffing and Training

Our call center and customer service staffing and Training Solutions are unique in the US market. In addition to providing temporary and direct hire personnel, VIP has expertise in managing the unique requirements of each call centers we serve. Our main differentiators include:

  • Our customized new-hire and on-boarding training
  • Our dedicated personnel and our web-based recruiting methods
  • Quick accommodation of any of our clients' anticipated or unexpected Call Center Staffing needs
  • Flexibility to adjust our programs to our client’s unique operations
  • One- to four hours training programs / weekends and week days
  • Diverse personnel allocation
  • Internships to hire
  • Leadership and motivational programs

VIP’s Call Center Training Programs are customized and specifically tailored to the client’s needs. Upon request’s we also create corporate university multimedia training programs for call centers and customer service quality improvement.

VIP’s training programs help improve performance, develop trust, encourage teamwork, and build confidence by touching on communication styles, listening techniques, and questioning techniques. Simulating a live call environment through interactive case studies, this training reduces call center turnover rates because candidates unsuited to the work conditions are identified before being placed on assignment. VIP’s training can be used as a tool for novice customer service representatives, or to help experienced employees exceed company standards.

All of our call center training programs, can be placed in our VIP-LMS, allowing 24X7 access to your customer service agents on a variety of on-line learning and coaching programs, lessons learned and topics.