TRAINING SPECIALIST:
A Training Specialist is a professional whose primary and most important responsibility is to help in the creation of instructional matter, or curricula, associated with the specific learning needs of an enterprise or business organization.  She/he will assist individually, or as a part of a team, in the creation or development of corporate instructional or educational matter intended to acquire relevant technical or non-technical knowledge, correct, prevent or even enhance performance and behaviors of the workforce. Key success factors include command and appropriate use of generally accepted processes, tools and standards for creating instructional matter, ensuring its quality/delivery, and helping or assisting, as required, in the design, validation of didactical approaches, use of applied technologies, and overall learning assimilation objectives expected from various corporative audiences.

ESSENTIAL DUTIES, DELIVERABLES and/or RESPONSIBILITIES:

1. Composes, re-designs and prepares technical user documentation and ancillary training materials
2. Manages, or assist in doing so, web-based applications
3. Gathers technical or instructional information
4. Revises, re-composes, proofreads and edits end-user documentation using VIP’s, or other industry standards and methodologies
5. Uses specialty software or tools such as Lectora, Webex, RoboHelp, InfoPak or similar, for development of training or educational materials  
6. Executes the instructional design value proposition of an organization or client
7. At request of project manager(s) or lead(s), produces and presents assigned project status reports and analysis, ensuring timeliness and quality of materials or outputs entrusted to her/his care.

KNOWLEDGE, SKILLS, ABILITIES OR SIMILAR REQUIREMENTS:

Candidate must possess:

1. Bachelor of Arts, or equivalent level of academic development plus verifiable experience, 3 + years, in Training/Curricular Design or related field
2. Thorough understanding of current and future instructional design trends and technologies
3. Proven ability to integrate and work within a culturally diverse team, handling multiple projects from multiple corporate customers
4. Ability to compose and edit storyboards, interactive scripts, and other learning documentation
5. Proven understanding of Captivate, Lectora or similar instructional design software
6. Ability to define problems, collect data, establish facts and draw relevant conclusions
7. Ability to comply with “VIP’s or Client’s Code of Business Conducts and Ethics”
8. Ability to observe “VIP’s or Client’s Standards of Conduct”
9. Comply with VIP’s, or Client’s, Vision, Mission, Principles, Values, Goals and Standards

WORKING CONDITIONS and EXPECTATIONS:

Listed below are key points regarding environmental demands and work setting(s) anticipated for this engagement. Only applicable to applicants with disabilities: Reasonable accommodations may be made to enable physically challenged individuals to perform essential functions.

1. May, or may not, be required to travel. If the former, up to 20% of the time is expected for traveling in order to perform essential functions of the job,
2. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
3. Required to exert physical effort in handling objects less than 30 pounds part of the work day
4. Normal physical setting for this job is that of a business office
5. Work schedule is M-F, 9 AM – 5 PM.

Individual(s) chosen to perform in the aforementioned capacity, or similar, are expected to dress and act in a manner consistent with their assigned corporate clients’ cultures or environments, but no less than in a sharp, professional way.  In all cases VIP professional personnel is expected to conduct themselves with utmost decorum, projecting always a positive, polished image.

The preceding statements describe generally the nature and level of work expected from individual(s) aspiring to be considered for the job title, role or set of skills shown above. These statements, nonetheless, are not intended, nor construed, to be an exhaustive, accurate list of all responsibilities, duties and skills associated to such job title, role or skill set. VIP’s Management retains the right, and discretionary power, to add or change any aspect of this, or any other title or classification, at a time of its choosing.

Résumés may proceed to employment@vip-global.com, or via USPS to VIP Opportunities, 110 Cypress Station Drive, Suite 123, Houston, TX 77090

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SAP STAFF WRITER CONSULTANT:
A Staff Writer composes and prepares end-user documentation and training materials. A Staff Writer learns client's writing style and gains competency in client's project tools (e.g., status reports, time sheets, documentation tool).

RESPONSIBILITIES AND DUTIES:

• Serves as a member of an end-user documentation and training project team.
• Composes, proofreads, and edits end-user documents and training materials.
• Assists other team members in the preparation of end-user documents and training materials.
• Performs other duties as assigned by immediate supervisor.
• Develops an understanding of progress tracking methods.
• Develops an awareness of systems associated with client's project work as well as general project documentation and training standards.
• Develops the fundamentals required to master both consultancy work and the skills required to be an effective documentation and training developer.
• Learns and develops ability to apply client's writing style and project tools.
• Attends new hire orientation, recommended training courses and/or performs self-study with the use of training materials and equipment.
• Pursues and takes advantage of learning opportunities.
• Applies newly acquired knowledge and skills to assigned project tasks.
• Develops a working knowledge of applicable computer software programs (.e.g., word processing and graphics packages).
• Asks questions and seeks instruction from qualified Subject Matter Experts.
• Performs appropriate software applications on project tasks.
• Practices and explores software applications when time is available.
• Establishes positive, productive relationships with project team members and client contacts.
• Demonstrates helpfulness, flexibility, and reliability in accepting work assignments.
• Listens and responds to support and advice from other team members.
• Offers suggestions for solutions and improvements.
• Illustrates ability to establish positive relationships and credibility with client contacts and team members.
• Displays a high level of professionalism at all times.
• Communicates progress and issues to senior staff/team members.
• Keeps colleagues informed where areas of project scope overlap across functional areas.
• Constantly strives to make a personal and positive impact on projects within the team environment.

ACCOUNTABILITIES:

• Completion of project tasks on schedule and as assigned.
• Satisfactorily display knowledge of client's writing style and project tools.
• Completion of required training courses and/or self-study programs.
• Working knowledge of applicable software programs.
• Ability to succeed in a team environment.
• Ability to conform or adapt to the demands of client based project work.

EMPLOYMENT STANDARDS:

• Bachelor's degree, preferably with a concentration in one of the following areas: Business Administration, Communications, Education, Liberal Arts, Computer Science, and/or Management Information Systems.
• Knowledge of concepts of computer applications.
• Knowledge and skills in basic writing competency, grammar and spelling.
• Knowledge and skill in word-processing and the use of related software.
• Ability to establish positive working relationships and credibility with client contacts and project team members.
• Ability to understand and carry out oral and written instructions.
• Minimum one (1) year of related experience.

WORKING CONDITIONS:

• Project work requires staff to be located at project sites (USA or Latin America). We strive for assimilation, which will improve our relationship and working experience with the client.
• Staff members are expected to dress and act in a manner consistent with the client culture. In all cases, staff members are expected to conduct themselves with the utmost professionalism projecting a positive company image at all times.
• Independent contractor status is preferred.
• International and domestic travel is required Virtual Intelligence Providers is an Equal Employment Opportunity Employer.

Please forward your resume using this word template to: employment@vip-global.com