VIP offers staff augmentation services to assist your business with activities traditionally handled by your internal staff and resources. Our highly qualified consultants possess the certifications, experience, and customer service skills to accommodate even the most unique environments.

We offer technical and project management personnel for short and long-term engagements, projects, internal systems administration, and technology delivery at every level. Our outsourcing strategy is the perfect solution for your technology staff augmentation needs. VIP carefully screens, interviews, trains, and tests all staff we hire and then we match their experience and skill sets with your specific needs.

Outsourcing permits your organization to redirect resources; most often people resources, from non-core activities toward customer-centric needs. Engaging outsourced staff allows you the freedom to focus on core business initiatives. Our staff augmentation service can assist in reducing your operating costs, which in turn increases your competitive business edge.

Note: Only VIP consultants who choose to be displayed on our web site are shown below. We are in contact with many more candidates in a variety of disciplines. A complimentary customized search will be conducted according to your job specifications, by one of our recruiting experts"

William joined VIP last year to service our Latin-American and the Caribbean clients. His expertise is in the area of Telecommunications y technologies de la information. With more than 20 years of experience in the business sector.

William holds a Bachelors Degree in Computer Sciences with a concentration in International Businesses from the Universidad metropolitan, Caracas - Venezuela. He also holds an Executive MBA from the Instituto de Estudios Superiores de Administración (IESA) in Venezuela. William has developed projects in the areas of Oil and Gas, Mines, Telecommunications, Utilities and Health.

Previously, he developed an impressive career in the financial sector where he became manager of the Electronic Bank of the Confinanzas Group. He's been also involved in the commercial sector of Intesa, the main Outsourcing Service Company of IT Professionals in Venezuela, with more than 1500 professionals and revenues surpassing the 600 million US Dollars.

Thanks to Julio's talent and programming abilities, VIP was able to published and market the VIP-LMS (VIP's proprietary Learning Management System). The VIP-LMS tool was created as VIP's e-Learning tracking methodology, designed to serve as a learning progress measuring system, supporting VIP's e-Learning platform. The VIP-LMS has now expanded to so much more, going on it's 5th upgrade is now a unique project tracking portal that manages training, change and progress of an entire project implementation. See our products and services section to learn more.

Julio joined VIP in January 2002 with 15 years of IT and Architectural & Engineering experience with a proven record and ability to manage large projects, meeting goals and completing work on time and under budget. His latest experienced has extended to the SAP documentation and training areas, including the creation of training materials for all modules (MM, FI-CO, SD, LO, PS, PM, and HR).

He is an expert in Linux Administration, Oracle, A+, MySQL, AutoCAD and AutoLisp and a System Programmer including languages like JavaScript, Perl/CGI, HTML/DHTML.

Julio Software Applications expertise includes AutoCAD 2000 (including 3D drawings), Microsoft Office (Word, Excel, PowerPoint, Access), Adobe Photoshop, Illustrator, Captivate and Flash, RWDUPerform and InfoPak, Resite, and On Demand.

Glen joined VIP in January 2005 with a 12 year background in Supply Chain Management within the chemical industry. Glen is a decisive team leader with expertise in SAP documentation and training project management. His SAP experience includes MM, FI-CO, SD, LO, PS, PM, HR, SCM and SAP Waste and Recycling Solution.

In addition to his working knowledge of JD Edwards and SAP R/3, Glen is a certified HAZMAT trainer, a project team lead and a hardware engineer. Glen is also an RWD InfoPak Administrator, RWD uPerform, Resite and OnDemand. He has represented VIP in over 10 SAP implementations, utilizing a variety of project tools and other ERP Documentation tools to include: Resite, On-Demand, Lectora, Macromedia Captivate, MS Office Suite, MS Access, Excel, Outlook, HTML, PowerPoint, MS Project, MS Publisher, MS Word, Adobe Acrobat, Authorware, Voice Integration Tools, VIP’s LMS and VIP’s WBT programs. He is an SAP test script validator and a performance improvement analyst.

Glen received his Bachelor of Science degree in Business Administration from Sam Houston State University, in Huntsville, Texas.

Marisabel, joined VIP consultants in January 2002, as VIP's eLearning director. She later became the project manager for the SAP-VIP Course Development team. The SAP-VIP Course Library is a web-based solution created with VIP's own methodology to educate SAP end-users in basic SAP navigational skills as well as their specific transactions and is has already been proven effective in several SAP implementations. Marisabel's SAP experienced in documentation and training includes FI-CO, SD, MM, PP, and HR (ECC 6.0).

Her skills in web technologies, graphic and instructional design have greatly impacted VIP from the beginning. She is a Change Management expert with emphasis in Assesment, Training and Communications. She is also a certitified project manager, trainer and developer in RWD UPerform and Infopak being able to install, redesign, launch and create customized documentation with this tool and others like Resite and OnDemand. Marisabel's background in Advertising and Marketing added a new dimension to VIP's corporate image as demonstrated in VIP's web site, courseware offerings and marketing publications.

Marisabel is responsible for VIP's operation and business representation in the states of Florida and Georgia. She also serves as a bilingual trainer & E-Learning consultant for Latin American based projects.

Sonia and Marisabel are originally from Venezuela, a tie that kept them in touch after they both left their previous employer. Marisabel holds a Master's Degree in Arts from Pittsburgh State University, a Bachelor's Degree in Communications from UCV/Venezuela and a Bachelor's Degree in Graphic Design from the Caracas Institute of Design/Venezuela.

Leica is responsible for VIP's customer service and Quality Assurance Programs. She comes to VIP as a former training director of a large retail company where she worked for several years. She also worked in the Public Sector for 15 years, providing education and training in the public school setting.

Leica is an experienced trainer in business education, computers, and keyboarding. Though immersed in VIP's day-to-day running as a Consulting Services Administrator, Leica's real love is training and education. Her expertise lies in organizational skills, human resources, training, and bookkeeping. Leica holds a Bachelor's Degree in Business Education from Brigham Young University.




Michael brings a career’s passion for enabling organizations to grow and excel.  As a recognized and successful expert in Knowledge Enablement, he leverages his mastery of strategic planning, knowledge management, driving excellence into the customer experience, Information Technology, organizational change management, cultural behavior management, Training and education, Lean Six Sigma, social media and systems engineering to increase the clock-speed of knowledge sharing within an organization.

Michael spent 14 years in the US Navy and served as the engineer officer of a nuclear powered submarine.  After being medically retired, he then spend four years supporting all of the Department of Energy facilities with the change management  programs needed to transform operations from a wartime to a remediation and clean up mission.
In 1998, Michael intensified his focus on enabling workforces to adapt to new technologies, processes and the effects of outsourcing as rapidly and effectively as possible through the use of focused training and performance support technologies primarily in support of SAP implementations.  At IBM, he lead the development and institutionalization of a Learning Outsourcing methodology and began to focus on the expanded influencers of change success that included HR processes, cultural and organizational change, and flows of knowledge within the execution of business.  At Accenture, Michael continued the advancement of practices and processes to support both learning outsourcing and optimization of knowledge sharing.  In 2006, he spent a year with Conner Partners, a premier change execution firm that takes the practice of people change management to the next needed stage of Strategy execution.
For the past 5 years, Michael has been supporting large enterprise customers with the hybrid of strategic planning, project management, knowledge sharing tools and processes and organizational change management

Michael holds a Master of Public Administration from the Harvard Kennedy School of Government, a Master of Science in Business Administration from Boston University, and a Bachelors of Science, Mechanical Engineering, from Cornell University.  Additionally, he is certified in Lean Management, Six Sigma (black belt), Naval Systems Engineering Technical Review and was board certified within IBM as a Master Education Consultant.

Kay Tucker, a Certified Public Accountant who earned a BBA in Accounting from the University of Houston, brought her expertise to VIP in July of 2005. A 20-plus year veteran in HR/payroll, from manual to mainframe, including multi-state, governmental and Canadian payrolls; her year and a half as VP of Finance & Administration for the Lone Star Chapter of the Multiple Sclerosis Society adds non-profit to her resume.

Kay’s cultivation in HR/Payroll through manufacturing, public sector, non-profit and service industry, in addition to her financial experience and education make her a unique asset in implementation of SAP modules. While most of her SAP background is dealing with the HR related modules, her understanding of the FI/CO modules facilitates the integration process more clearly. Her proficiency has excelled through SAP projects assisting in documentation, configuration, testing, business process analysis, and issue resolution.

During her tenure at Tenneco Automotive and Pactiv, Kay’s management proficiencies while on the implementation project team for SAP, placed her in the administration of the company’s HR/Payroll Operations. This encompassed operations, accounting, and tax, with a payroll of 30,000 employees in 48 states, over 150 manufacturing plants, and 50-plus unions.

This accomplished CPA’s mastery in HR/Payroll makes her a tremendous asset to our organization. She is a published author and a skilled trainer with RWD/Infopak, Resite and OnDemand.

Deborah Buell came to VIP in October, 2001. Sonia and Deborah met and became kindred spirits six years earlier when they both worked for another consulting firm. Their collaboration and teamwork has continued at VIP. Deborah's background is in instructional design, curriculum development and E-Learning solutions. She has designed and delivered courseware in face-to-face, hybrid and blended e-learning environments. Deborah has worked on client' change communications newsletters as well as VIP's own client newsletter, VIP-News, as lead editor, contributing editor and writer. She has served as part of the design and development team for VIP's SAP 4.6/4.7 Basic Navigational Skills Learning Management System Course. She also designed the beta test evaluation strategy including the online survey that was used to assess the effectiveness and participant satisfaction with VIP's SAP 4.6/4.7 Basic Navigational Skills Course.

Deborah holds masters in business and industrial management, as well as in occupational education, the latter with a major in training and development. Her doctorate, issued too by The University of Houston, is in higher education administration and supervision. Additionally, she holds certifications in instructional systems design and distance education from the University Of Texas, School of Allied Health, and from the Texas A&M University, respectively.

Carolyn comes to VIP preceded by an extensive and varied background in areas such as Office Management, Telesales, Sales Coordination, HR Support, Marketing and Marketing-related Training. She is very proactive, resourceful and able to assist executive management in the fulfillment of their organizational and strategic pursuits. Her passion for “getting things done” is sure to satisfy managerial and client expectations alike. She attended Brigham Young University and enjoys reading and family affairs.

Lauren is an experienced technical writer and professional editor, providing expertise as an eLearning consultant. She has developed, written and edited content for multiple software training courses and tutorials, including SAP and custom, in-house software applications. She has created e-learning curriculum and technical guides for novice to advanced users. In addition to developing e-learning content, Lauren has produced marketing presentations for senior level management, prepared academic research on collaborative learning and networking, and written and edited technical documentation. Working in a variety of fields, including the newspaper, financial and software industries, has utilized Lauren’s strong ability to research new tasks and succeed with interdisciplinary teams in fast-paced environments with tight deadlines.

Lauren provides expertise with software programs including Microsoft Office, Outlook, Dreamweaver, Photoshop and InDesign. She holds a Bachelor of Arts degree in Journalism from the University of Utah, in Salt Lake City, Utah.

Pablo is an ERP/SCM functional specialist coming to VIP with experience in operations management and participation in four major information systems implementations, data migrations and two SAP full life-cycle implementations. Developer of an in house PC based productivity & costing system, a finite capacity planning tool and many data mining tools and custom reports. He holds a CHEn as well as a MBA.

Held leading positions and roles in Operations and Project Management, Systems Integration, Continuous Improvement, Food Safety, Operating Budgets, Capital Expense, Supply Chain, Distribution Logistics, Co-Manufacturing and QA/QC.

Managed cross plant raw materials demand and the strategic distribution of inventories, plant capacity utilization and contract manufacturing. With experience in product costing, inventory management, cycle counts and warehouse management.

Two SAP full life cycle implementation experience with MM/PP/SD modules. Team leader for the F2FG (Forecast to Finished Goods) group. Functional and expert user in SD, SOP, PC, IM and COPA modules with configuration certificate in FICO, MM, PP and participation in blueprint development, process flowcharting, scripting, testing, training, go-live and after go-live support.

Pamela comes to VIP with an extensive industry experience in Training and development, e-learning design, and organizational change management consulting experience.  

In her most recent experience, Pam managed the design and development of e-learning modules for a large ERP implementation.  Additionally she oversaw the training and development for a major global retailer.  Her experience is enhanced by her Bachelor’s degree in Information Systems, her two Master’s degrees in Public Administration and Training and development and her PhD in Organizational and Leadership Development.

A bilingual Information Technology Specialist with experience in diverse technologies including: SOHO (Small Office / Home Office) Wireless and Wired Network Configurations, Hardware / Software installations, desktop support and troubleshooting, and small office application integration.

His proven track record of providing a stable IT environment by utilization of technical innovation, standards, and processes makes him a very valuable assest to VIP. Successful in providing outstanding Customer Service, Aaron brings to VIP his extensive expertise in the following areas:

• IT Communication Strategies
• Performance Evaluation of Application Solutions
• Wireless Computer Devices
• IT Technical Planning (Hardware, Software, and Security)
• Paperless Fax Applications
• Desktop support for new hardware implementations
• MS Office applications
• Installation of Multiple Instant Messaging Systems
• Small Office Telephone Systems
• Investigate Application Solutions to Maximize efficiency
• Training & Mentoring in Basic Windows Applications
• Data Storage Solutions

Yasmin is a bilingual film director and producer, Yasmin is also dedicated to continuous professional improvement. She has a great desire to learn, and builds rapport easily with others. Yasmin is recognized as one who sets, achieves, and exceeds her original goals.

Among Yasmin’s many talents are computer skills, including proficiency in Microsoft Word, Excel, Outlook, Photoshop, and PowerPoint; knowledge of Macromedia Captivate and Lectora; and a familiarity with Macintosh platforms. Yasmin is also experienced in Internet research applications. She has supported training and marketing teams; developed bilingual PowerPoint presentations, slide shows and MS Word documentation pertaining to their operations. Yasmin prepared meetings and organized meeting materials; coordinated training events, conference rooms and trainers; met with subject matter experts, documented training needs, gathered materials and created training materials; helped prepare training materials for e-Learning conversion from PowerPoint to Lectora, or Macromedia Captivate; created and executed film-oriented marketing strategies.

Mr. Mathison is an experienced Engineering Consultant both by training and professional exercise. Although born in Venezuela, he attended the University of Kansas at Lawrence, where he obtained a Bachelor of Science with a mention in Mechanical Engineering / Industrial option. He'd later go on to attend graduate school at Rice University in Houston, TX.

During his career he's worked for very prestigious corporations, among others, Shell Oil, Texaco Corp, Mobil Oil,  Fluor Daniels, Worley-Parsons, Dresser-Rand, Pequiven-Koch, Snamprogetti, Lyondell Houston Refinery, Pasadena Refinery, British Petroleum Refinery, Ecopetrol Colombia, Pemex, Mexico. He's also held professoral and/or consulting engagements in Venezuela as well as in other Central and South American countries. His professional life, devoted mostly to Construction Management, spans over at least three decades.

Edgard is a highly motivated, results-oriented leader with proven experience in SAP R/3 financials and operations management.

Edgard is bilingual, speaking both Spanish and English fluently. An SAP FI-CO Consultant, Edgard possesses an outstanding record of achievement in operational profitability, expense control, SAP R/3 implementation, continuous quality improvement and personnel management, with advanced skills in all aspects of finance and operations involving:  cross-functional teams, treasury management, team leadership, change management, operating/strategic planning, organizational development, program development, international markets, financial management, process improvement, training, infrastructure support, systems implementation, documentation, and risk management. Edgard also has advanced skills in Excel, Word, Power Point, Outlook, SAP, Bloomberg, and Quick Books. Other tools include: RWD InfoPak and Macromedia Captivate.

Edgard earned his Master of Science and MBA in Finance and Financial Markers
From San Pablo CEU University in Madrid, Spain.

Edgard also has a Bachelor of Science degree in Business Administration in International Business and Finance from Sergio Arboleda University in Bogota, Colombia.

Edgard has further distinguished himself by earning a degree in Advanced English from Anglo World Education in Cambridge, England.

Safiatou is our senior French Translator, having been with VIP since 2003. She has worked in the oil and gas production vertical, as well as in the manufacturing and tourism environment. Her ability to train, document, and write in both English and French, in the SAP and non-SAP environments, makes her a valuable addition to the VIP team.

Safiatou has provided training & support to employees and managers through one-on-one training, group programs, and stand up training presentations, which she has presented in both English and French. Her thorough command of these two languages allows her to provide support for international projects in North America, Europe and Africa. Her ability to translate technical documents to user-friendly documentation in a timely manner is among her strengths.

Safiatou’s academic background includes; German – Volkshochschule; Education Degree with Minor in Accounting - Henri Dunant Institute in Angers; and BTEC –Accounting -Camille Claudel Institute.

Frank brings a broad Human Resources Development background with over 18 years experience in the field to VIP. His corporate assignments span across many functional areas including training, information systems, corporate communications, sales development, marketing, logistics, manufacturing, and staff support. His reputation for demonstrated expertise in the field has led clients and corporations to call upon him numerous times to either provide advice or to contribute formally to a variety of H.R. engagements in Venezuela, Colombia, Mexico, and the U.S.A.

Frank has provided training & support to employees and managers in transition through one-on-one counseling, group programs, workshops, & training sessions presented in English or Spanish. His thorough command of these two languages allows him to provide his expertise in an instructional, liaison, coordinating, or language support capacity for international projects in North, Central and South America. He has also designed corporate recruiting programs that make extensive use of technology and behavioral-based interviewing techniques. His academic background includes a Human Resources Technology degree from Colegio Universitario Fermin Toro at Caracas, Venezuela, and a Human Resources Development degree through San Antonio based Our Lady of the Lake University. He is an active member of various business and faith-based initiatives in the Houston, Texas area.

Aaron Matthews first came to VIP in the summer of 2005.  Owing both to formal linguistic education as well as extensive practical experience, Aaron is fluent in Spanish and has a working knowledge of Arabic.  He has lived and worked extensively in South America, Africa, and the Middle East, giving him a six year background in international and intercultural team organization, planning and leadership.

While with VIP, Aaron has worked as a translator for technical documents and training courses for SAP, as well as having performed data manipulation and migration during SAP implementation.  Aaron is an accomplished writer and editor, having worked for many years in communications both in the public and private sectors.  Both education and experience have also provided him with an extensive knowledge of most Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Access.

Aaron received his Bachelor degree in Linguistics from Brigham Young University in Provo, Utah, with minors in Spanish and Arabic.  He served in the United States Marine Corps for four years, and is currently pursuing his Master’s of Liberal Studies at Rice University in Houston, Texas.  

Tim joined our VIP team in August of 2005. This Marine Corps veteran is a highly certified professional. His certifications include VCP - VMware Certified Professional, SCSP – SNIA Certified Storage Professional, MCSE - Microsoft Certified Systems Engineer, and IBM Certified Specialist - System x Windows 2000/2003 with performance tuning.

With over 15 years of previous experience, Tim has enriched VIP with his diverse capabilities, including everything from researching new technologies for ways to improve efficiency and increase automation, to serving as the team leader for Server Operations group which consist of four Senior Administrators and one Junior Administrator.

Tim’s proficiencies include bilingual communication in English and Spanish; VMware, Wintel Servers, HP Virtual Connect, HP iLo, SQL, IBM Tivoli Storage Manager, IBM Storage Manager, WebSense, NetIQ, VCB with ESX Ranger, WhatsUpGold, Symantec Anti-Virus Corporate Edition, IBM Director, HP Systems Insight Manager, DELL OpenManage, HP OVO, HP NNM, Visio, MSProject, Microsoft Virtual Server 2005, VBScript, DHCP, DNS, WINS, IIS, Ghost and other various tools and applications. Tim is further skilled in using HP ProLiant, DELL PowerEdge, IBM xSeries, IBM DS4400/4800 Controllers, IBM\HP BladeCenters, Brocade Switches, DELL NAS servers and other related hardware.
 
Tim earned an AAS in computer information systems from North Harris Community College in Spring, Texas. He also earned a BBA in computer information systems from the University of Houston.

Rana is one of VIP most valuable technical writers and instructional designers with a BA in International Affairs and Business Administrations from the University of Saint Thomas in Houston, TX and studies abroad in France and Egypt, she has conducted language skill evaluations, instructional methods and technical writing and translations.

She became part of the VIP Course Development team and has worked extensively with our web-based training methodology creating e-learning courses for many of our clients. She has develop personalized learning materials and trained end users for government, education, medical and engineering clients utilizing different ERP systems. While most of her SAP background is dealing with SD and MM related modules, her understanding of all modules facilitates the integration process. Her proficiency has excelled through SAP projects assisting in documentation and training.

In addition to her professional experience she is a Arabic/English translator for civil court trials and was an intern for the Houston World Affairs Council.

Terry is a highly motivated and assertive IT professional with over 24 years of information systems/information technology management experience, Terry is a team player with a strong work ethic, and motivation to achieve targeted goals.

Terry is a skilled dot net web solution architect and developer. He has led teams, designed applications, and interfaced with both stakeholders and business groups.

Terry’s specialized training includes C#.Net, Javascript, Vbscript, Oracle, Essbase Cubes, Vb.net, and CE.net. Terry has used these languages to develop unique applications such as web-based access management systems and operations dashboards. One such application has over 142 asp web pages which are made up of a combination of JavaScript and Vbscript, and utilizes Microsoft Office’s web component for managing the web-based graphs and dynamic Excel spreadsheets.

Terry attended University of Arkansas at Little Rock, Arkansas and University of Oklahoma, Norman, Oklahoma

Fernando is an assertive, Technical/functional documentation Project Manager, with over 10 years of experience in complex IS design and implementation; Bilingual (Spanish/English) Technical Writer and Software Application developer. Information Technology Analyst with emphasis in Business Process consults and business process engineering managing large scale projects. Able to establish excellent rapport in cross-functional teams; Create realistic project schedules and budgets; Resolve critical path issues; set expectations, manage risks and deliver results consistently on time and within budget.

Analytical problem solver with a significant portfolio of Professional Certifications. His technical skills include: Relational Databases such as: Oracle, MS SQL 2000, MS Access, Sybase Adaptive Server, Fox Pro, Paradox, Spreadsheet Tools: Excel with VBA, Lotus, Organization Tools: Schedule, MS Project, Visio, Erwin, LBMS CASE Suite, Query/Data Delivery Tools: Crystal Reports, MS SQL Reporting Services, Programming Languages: Pascal, C++, Visual Basic, Objective C, Power Builder, Java Script, .NET, ERP Systems: SAP R/3 MM and JD Edwards, Dreamweaver, SQL, Visual C++, and Operating Systems: DOS, Windows 95 / 98 / 2000 / 2003 / XP / NT. Methodologies: ASAP and ITIL. Fernando has proficient knowledge of general Programming and Report Writing, Technical Documentation Preparation, Validation and Testing, Training methodologies and schedule development, analysis, design, editorial responsibilities, Business Process Procedures (BPPs), and End User Procedures / Solutions (EUPs), RWD InfoPak and other rapid documentation development tools like Resite and OnDemand.

He is a senior training developer, capable of delivering and managing large and small training groups. Fernando holds B.S. in Computer Science from Tecnologico de Monterrey-Monterrey Tech (ITESM) Mexico, 1991-1995.

Roger Bolzani is Certified, Senior SAP MM ABAP and Configuration consultant, with over 6 years of SAP R/3 (Versions 3.0, 4.0, 4.5, 4.6 & 4.7 Enterprise) experience. Roger has served in 12 Fortune 100 - SAP projects and 5 Complete Cycle Implementations. He is a skilled trainer with RWD/Infopak, Resite and OnDemand.

His skill set includes: Supply Chain (APICS based), Production Planning (PP), Workplace - MySAP.com, ASAP (Accelerated SAP Methodology), TQM - Total Quality Management and MRP II/Just-in-Time Production.

Roger holds a B.S. Degree in Mechanical Engineering, from UFRGS, Porto Alegre, Brazil and Graduate Studies in "ISO 9000 - Implementations and Preparation to Certification" - PUCRS. He also has post-graduate studies and specialization in Industrial Production Management, from PUCRS Porto Alegre, Brazil. His projects list include: HYDRO BRASIL, ALLIED DOMECQ BRASIL, HOCHTIEF, ALCAN COMPOSITES, KOSTAL CORPORATION, FRESENIUS MEDICAL, SCHINCARIOL, PANARELLO, KARNE KEIJO, BROSE, COMIGO, SULTEPA and AGRÁRIA.

Roger is Fluent in Portuguese and Spanish and currently supports VIP's operational needs in Brazil and the South American Region.

Pastor is a thorough SAP professional racking up over 15 years experience in various industries: Oil/ Gas, Manufacturing, Steel, Services and Education. His functional expertise include Strategic Planning, Project Planning, Human Resources/Recruitment, Finance (Budget, Accounts Payable, Contracts) FI-CO, Refinery Processes, Processes Reengineering, Systems Analysis, IS Design/Implementation, DBA, Business Development, Project Leadership, Inventory Control, Change Management, Site Security and Procurement alongside with Public Relations and Customer Support.

As a trainer, Pastor’s applied expertise relates to Business Education, Computers, and Programming Languages. Among others, his skills’ set includes: Relational Databases, Software Applications: Microsoft Office (Word, Excel, PowerPoint, Access), Lotus, Organization Tools: MS Project, Primavera Project Planner, Languages: Pascal, Basic, C++, Java Script, ABAP/4, HTML, PHP and OSs: DOS, Windows 95 / 98 / 2000 / 2003 / XP / NT, LINUX: UBUNTU y RED HAT. Pastor has proficient knowledge of General Programming, Report Writing, Statistical Analysis, and Linear Programming. He is a holder of a Master's Degree in Business Administration from Universidad del Zulia, Venezuela, and a Bachelor's Degree in Information Systems from the Lisandro Alvarado University, also in Venezuela. He is Proficient in Spanish and English.

Judy is a skilled Instructional Designer and Human Resources professional with over 25 years experience providing management development solutions, OD, and internal consulting for business process improvement. Her background includes Banking, Telecommunications (MCI Southwestern Bell, Lucent Technologies and Avaya), public sector and most recently oil & gas. As Customer Services Manager for Lucent Technologies, she served as a SME and end-user trainer for their SAP R/3 nationwide implementation. She designed and developed customized MM documentation and training for logistics offices and traveled to company’s warehouses to train and assist with subsequent SAP cutovers.

Prior to joining VIP in January, 2007, Judy retired from the City of Houston as Division Manager of Learning and Information Systems where she was responsible for IT support and end-user training. Judy coordinated all training efforts for the Houston Airport System’s SAP R/3 implementation of FICO and MM – Procurement - modules. She is also a dynamic HR trainer, covering specialties such as: Professional Management Development, Change Management and Balanced Scorecards. She is a Certified DISC instructor, and is a certified Blanchard Teambuilding Instructor. She is proficient with Microsoft Office Suite, SAP R/3 - MySAP (MM), VISIO, Adobe Captivate, and RWD Info Pak, Resite and OnDemand.

She holds as B.A. degree in English Literature from Morgan State University, Baltimore, MD and is a “Certified Training and Development Specialist” through the International Personnel Management Association- IPMA.

With his twelve years of experience in desktop support and customer service, Juan provides desktop technical support for internal customers and remote users, installing and resolving problems with IBM AS/400, MS Office2000\2003, FGR/VPN, AutoCAD, Blackberry, ODBC drivers configuration, HP Open View, Showcase Analyzer, GrapOper, SICA, Citrix E-time, Sure Track, Compare Write, Lotus Notes, SAV, IE, Active Directory, SMS, NetMeeting, Lava Soft, and Dameware.  Juan has used several operating systems, including Windows, 95, 98, NT, 2000, and XP. Juan configures PCs and laptops using Image Drive and Ghost with company image. Juan’s special skills include installing, upgrading and troubleshooting hardware problems including local and network printers, LAN troubleshooting skills, warranty repair, procurement purchasing of computers equipment via ARIBA system, inventory control, distribution, configuring new equipment and installation. Juan is A+ and MCP 2000 certified, and VIP-SAP Human Resources Certified.

Juan is bilingual. Fluent in both English and Spanish, Juan has excellent oral and written communication skills, to further serve you.

Juan has an Associate’s Degree in computer occupational technology from the Microcomputer Technology Institute in Houston, Texas.

Axel joined the VIP team in 2007. A developer of IT solutions, Axel was a leader in the Fuzzy optimizer tool efforts. Responsible for the definition of the software specifications and mathematical models for 3D, Axel designed and implemented the graphics interface and performed the manual writing as well as the Software Validation Test Document. Alxel also effectively implements Quality processes. Axel has created end-user documentation and trained users. His rich background spans the globe, and several disciplines. Axel’s contributions include researching in the fields of robotics and artificial intelligence; lecturing on programming, computing, computer graphics, robotics, and digital signal processing; supervising students’ projects; developing and researching to generate technology; researching the state-of-the-art of image processing techniques and previously proposed methodologies for iris identification; interacting with other developers and researchers, and designing and implementing laser control.

Axel’s numerous skills include coding in C/C++/C#, MFC, VB, Mel, Java, and Assembler; utilizing Web technologies such as HTML, PHP, Java Script, and XML; SQL databases; using such GUI tools as Visual Studio, Borland Builder, and NET Framework; using operative systems like Windows XP/Vista/2000/CE, Linux, and DOS; as well as numerous other tools, including, but not limited to: MatLab, Maya 3D simulation Tool, After Effects, OpenGL, StatGraphics, Latex, CorelDraw,  MS-Office, CalEst, CircuitMaker, and TraxMaker.

Axel is fluent in both English and Spanish.

Axel earned his B.S. in electronics and communications from the Universidad Iberoamericana in Leon, Mexico. He also has a Ph.D. in computer science from The University of Southampton in the UK.

Lakshmi has performed successfully, over 5 years, at different IT levels and in different corporate environments, in a variety of technical projects/engagements. Such exposure makes her a solid resource, and Application Development Cycle project asset, capable of acting as a technical application trainer, analyst and test coordinator/lead.

Lakshmi prior engagements with business organizations include HEB, CSAA and Metlife. She holds a Bachelor of Science with an emphasis in Mathematics, a Master in Computer Applications, and also a professional certification as CSTE--Certified Software Test Engineer.

Carolina is an experienced ERP/SAP Organizational Knowledge Management professional with multidisciplinary and multi-industry exposure. Her career expands over 8 years, thus allowing her the vision and understanding of the complexities arising of the modern, ever changing/growing body of knowledge that encompasses and combines proprietary information and topics, as well as disciplines and issues in a variety of industries and business organizations. She is undoubtedly equipped to serve as a creative and versatile Change Management resource anywhere, anytime.

Some of Carolina’s previous engagements include clients such as Siemens Telecommunications, Prepara2America Inc., Siemens and Colombocar. Her ability to understand and address the needs of clients, plus a direct, thorough, disciplined way to communicate and work with colleagues, business process owners and subject matter experts, has secured her a place in the field of Knowledge and Change Management, and the respect of those who know her as a professional and personable individual. Carolina’s academic achievements include a BS in Industrial Engineering (year 2000), an MBA with international accreditation (year 2003), and numerous relevant courses and workshops. Carolina is bilingual (Spanish-English) and willing to travel 100%.

Patricia accounts for at least 25 years of experience, and successful performance, assisting corporate clients with their AS/400 computing platforms and their ensuing maintenance or disaster recovery needs. Besides her technical knowledge, she possesses a very affable and professional demeanor for which she is respected by colleagues and managers alike. Patricia is truly an asset, and a promoter of quality, consistency and thoroughness in her field of expertise.

Corporate clients that have benefited from Patricia’s skill and experience are Cooper Industries, The Harbor Group, Keane, Inc. and CEMEX, USA. She obtained her education at Central Texas College (Killeen, TX) and holds an IBM Certificate as Advanced Operator

KEVIN is an IT/DBM professional with 11 years as a DBA, 7 as an Oracle 11i Applications expert, 2 years Oracle 11i 'Functional' (Discoverer and Workflow) consultant, and 18 more as a Unix Systems Administrator. A native Houstonian, Kevin became interested in Computer Science in 1981, while a student at Booker T. Washington High School, as he watched a short film on NASA robotics. Later he enrolled at North Texas State University in Denton, Texas, where he earned (1985) a Bachelor of Science degree in Computer Science, with a multi-departmental Business and Economics Minor.

UNIX is a hobby for Kevin, though his primary skill set is that of an 'Oracle Database Administrator', having worked hard to stay current on the emerging Oracle Database and 11i Applications technologies. Likewise, he has performed in multiple Oracle 7, Oracle 8i, Oracle 9i and Oracle 10G installs and migrations, lending support in the process to Oracle’s databases 10.7, 11.5.1 - 11.5.10 and 11i applications instances. He has successfully implemented complex Oracle technologies cloning from RMAN Backups, using 11i AutoConfig utilities and configuring the 9iAS infrastructure. Kevin works effectively with Upper Management and Developers to troubleshoot different custom code and application issues for key users in critical, high-visibility, situations. He too implements technical solutions for the whole Oracle 11i platform. 

Matthew joined VIP-Global in August 2007. His specialty is primarily twofold: Functional and Training Support for SAP HR, and then for the SAP FI-CO and MM modules.

Matthew’s ample experience relates to areas such as Organizational Management, Reports, Recruitment, Benefits, Payroll, and Time and Attendance, within the SAP HR Module. In some of his previous engagements Matthew has provided end-user training related to SAP implementations, while helping update or develop fellow associates’ skills. He is also a Subject Matter Expert in Benefits, Payroll, Compensation, and General Human Resources Policies and Procedures.

Mauro Flores responsibilities are within Business Intelligence Solutions area. Mr. Flores' professional career spans nine years of the computer industry and his experience includes positions with Cemex USA, Dresser Energy, Saks Inc, Miller Brewing Co, WildOats Foods, Cabot Oil and Gas, Calpine Electricity, Academy Sports and Outdoors, SouthWest Bank of Texas, Reliant Energy, Shell Services International, Texaco Oil Company and Penzoil, as external consultant and
Gamesa - Pepsico, Avantel-MCI and Tecnologico de Monterrey (ITESM) like full
time employee.

Mauro has been a business consultant for the past nine years using programming tools to develop server-clients applications and for the last six years using the top of the multidimensional and relational technology for company analysis.

Mauro received a B.S. in Computer Science from Tecnologico de Monterrey (ITESM) and his credentials has been evaluated by Josef Silny & Associates, Inc. International Education Consultants giving him the equivalent of the US degree of Bachelor degree of Science in Computer Engineering.

Liliana is a dependable, disciplined professional with an extensive record of service in IT Support, Computer Programming, Systems’ Analysis, Web Development, Applications’ Testing, Help Desk and Training Graphic Design. Her successful career spans over 13 years, having consistently earned the respect and appreciation of colleagues and clients alike.

Affability and resourcefulness complement Liliana´s outstanding performance and make her an asset to any organization drawing from her knowledge, consistency and thoroughness. She is fully bilingual (Spanish-English) and has a zest for helping organizations advance their projects, objectives and organizational goals.  

Pedro comes to VIP with 24 years experience in Manufacturing and Business Process reengineering for energy sector’s organizations. He has been responsible for Goods, Equipment, Materials and Services Procurement required by upstream and downstream activities. He accounts for over 10 years of SAP experience designing, developing and implementing supply-chain solutions for the Oil and Gas industry, with special emphasis on SAP R/3 Logistics Modules (MM, PM, PP and PS). Among other roles, Pedro has been responsible for Organizational Change Management strategies and served as an SAP Senior Process Functional Trainer. Likewise, he has done extensive work as a Bilingual Documentation Developer creating Job/ Quick Reference Aids and Power Point Concept slides in Spanish and English.

Relevant additional experience of his includes two full SAP implementations cycles, and two SAP upgrades. SAP R/3 Project Management, SAP Data Coordination / SAP Master Data Conversion, Risk Assessments and Management, Change Management, Super / End User training, Coaching and Post Go-Live Support complement his list of skills. As a hands-on SAP professional he can assist in Project Coordination, Justification and Complete Cycle Budget Management. Pedro’s education features a Master of Science in Industrial Engineering, University of Toledo - Ohio and a Bachelor of Science in Mechanical Engineering from Universidad del Zulia, Maracaibo, Venezuela.

Anna brings excellent networking and socializing capabilities to the VIP team. She is a top performer in multi-tasking environment, offering the highest ethical standards and a passion for insight, execution and results.

She especializes in translations in different languages. Topping her Literature and Linguistics studies with a recent Ph. D. Studies in French Linguistics from the Vienna University in Austria she is a native Hungarian who speaks excellent and accentless German, as well as an excellent English, Italian and French, with a basic knowledge of Spanish & Russian.

She is also an expert Web and Graphic Designer with Public Relations and Sales Customer support experience. Extense knowledge of Macromedia MX, MX 2004 (Dreamweaver, Flash, Fireworks) and the Adobe Family (Reader, PageMaker, Photoshop 7.0, CS, Illustrator CS, GoLive 7.0, Premiere 6.0, InDesign CS) softwares.

A seasoned multilingual (English, French, & German) Professional, Roger Joli-Coeur, joined VIP’s ranks in the summer of 2005. His Master in Business Administration (Management Information System), together with his 20 years of experience in the IT industry, his proficiency in RWD/Infopak, Resite and OnDemand, languages and mastery in technical documentation and training development, make him an invaluable asset to VIP.

Roger is an expert in:

His computer software and hardware masteries include MS server 2003, MS Exchange, MS Office, MS Project, Visio, MySQL, Tomcat, SilverRun, Infopak, Windows 9x to XP, Norton System Works, Firewall, Messenger, SAP, etc., Fortinet (firewall), Caymas, Ethernet switch/router, Wi-Fi, Digital cameras, DVD-RW, TV Tuner, scanner, ADSL modem, colour laser printer.

He holds a Masters Degree in Business Administration (management information systems) from Université Laval, Quebec City (Quebec) and a Bachelors Degree in Business Administration Saint-Francis Xavier University, Antigonish (Nova-Scotia).

Loralee’s expertise in training and professional development springs from multinational experience and work in US Based and International venues. She has consulted groups from various verticals to include Travel and Tourism, Pharmaceutical Operations and Energy. While living in East Africa, she worked with local politics, women’s groups, and local universities to gain an understanding of Cultural Norms and Business Practices of the African Region. She is a motivational speaker and an excellent Human Resources Trainer. Loralee headed a recruiting and training practice for a travel organization. She trained students in China and Europe for six months on use of American Business English and awareness of Western cultural practices. Loralee is a current Cultural Awareness trainer for a global energy corporation, where she has delivered executive level training for the African and Middle Eastern Regions.

Loralee was involved in the creation of pharmaceutical product distribution and accounting solution (IT System) that tracked hundreds of clients and generated efficiencies in the purchase cycle. Loralee assisted in the creation of a custom software solution to manage this system and track resources. She served as the Executive Director of a nonprofit aimed at helping seniors gain more consistent access to prescription medication and provided consulting to clients regarding the actionable benefits of Medicare D.

She holds a Bachelor’s of Science degree from Brigham Young University in Human and International Development, where she has published several HR research publications on benefits management and other topics.

Robert is a seasoned SAP (HR, MM, PP, SD, WM, and PM) Trainer, Curricular Developer, and Technical Writer with over 7 years of experience in various ERP implementation environments. His exposure to a number of industries and business organizations has equipped him to be a creative and versatile resource anywhere he goes. He even served at one time as copyeditor for a bi-national (USA-Mexico) trade publication: Business Mexico Magazine.

Robert’s ability to understand and address the needs of a corporate client, plus an efficient, thorough, disciplined way to communicate and work with colleagues, business process owners and subject matter experts, has won him the respect of those who get to know him at a professional and personal level. His education includes a Bachelor of Arts from the University of Texas, and a Certificate in International Business from Universidad La Salle in Mexico City, Mexico.

A Software Quality Assurance Tester and Business-System’s Analyst with experience in application support for large and complex IT Projects. An expert at deploying functional testing systems, Demi is also a self-starter consultant with excellent management and supervisory skills. She has managed large groups of people and up to 5 testers working in simultaneous environments. Her skill set includes:

Demi holds a BS in Computer Science from University of Houston and is fluent Vietnamese

 

Carolyn is a seasoned OD specialist with thirty-five (35) years of Upstream / Downstream / Service experience. Her solutions to enterprise challenges in various areas include change and organizational management, business process improvements, leadership and work-force development. She has worked throughout her career with rather large organizations in the Oil/Energy Sector, her very last assignment being with Shell Oil, where she worked for the last 3 years providing advisory to an international business processes improvement project. 

Yet, the main feature about Carolyn is her likable personality, and a constant desire to be of help, and to advise organizations on how to overcome their very particular challenges. She possesses extensive education, and has participated through the years in numerous relevant seminars/courses and professionally advanced training, outside of her having traveled extensively around the country, and the world, in the performance of her various functions as an OD expert.
      
She holds a Bachelor of Science degree in Business Technology (Organization Development and Engineering) from the University of Houston, an Associates Degree in Technology (Business Processing) from Wharton County Junior College.

This German born SAP expert is fluent in Hungarian and English in addition to his native tongue. He is a Certified SAP Materials Management (MM) Consultant, proficient in Accelerated SAP (ASAP Methodology). Georg’s focus is in Training, Consulting, Support, IT Project Communications & Organizational Development. Module expertise: SAP R/3, MM, SD, PP, and PS, with experience in Logistics, Production Planning, Purchasing, and Sales and Distribution.

A Highly proficient Trainer in SAP, Georg has planned, prepared and conducted seminars, workshops and End User training deliveries. He has conducted train-the-trainer sessions and supported trainers during project Go-Live & Help Desk Support Georg has prepared concept presentations, training documentation, business cases and testing.

Georg manages VIP’s representation in Hungary, Austria, Germany and the UK.



Peter Tham, born and raised in Malaysia is a multilingual IT engineer with a ten years career with IBM Malaysia. After receiving a First Class Honors degree in Computer Science & Business Studies at the University of Luton, United Kingdom, Peter was offered a position as IT Specialist with IBM Nederland, where he was responsible for the designing, implementing and maintenance of the network infrastructure of all IBM locations in The Netherlands. He single-handedly designed and implemented the new server farm for IBM HQ in Amsterdam. Peter's technical knowledge, equipped with his impeccable organization and communication skills, earned him a Service Coordinator position, with a later promotion to Project Manager, in which he oversaw the technical processes and standards for IBM ThinkPad repair centers across EMEA.

A quick study, and technically savvy, Peter is extremely detail oriented and focused. He is also proficient in most Microsoft Office products, Windows platforms, programming namely in C, Informix, Visual Basic, SQL, NetObject Fusion, system integration, change management, backup & recovery process, technical documentation & presentation.

A multicultural background affords Peter adaptability and consistent delivery of quality, without sacrificing teamwork. His diversity has additionally earned him certification as a Property & Casualty/ Life & Health insurance agent in Texas, USA. Joining VIP's team in the beginning of 2006.

Although Ugan has joined us at VIP recently, he comes preceded of a solid professional experience arching back several years where he succeeded in a number of technical and professional projects and engagements. His thorough knowledge in a sizable number of programming, scripting languages, applications, tools, quality assurance (QA) and testing environments makes him quite a resourceful, dynamic, and yet mature and affable individual—an asset.

Ugan’s previous engagements took him to work in different locales for such large clients as USAA, SBC Communications, Capital One Online Banking and Unify Corporation. His educational record, equally impressive, reports a Bachelor of Science, a Bachelor of Engineering with an emphasis in Electronics & Communications, and even an MBA.

This multilingual support professional, preferring to be addressed as “Sonia,” has over a decade in the field of business Administration Support. Ms. Franco is proficient in professional interviewing, communications and correspondence, as well as accounting and inventory control as a former member of the Mexican Ministry of Foreign Affairs. She possesses outstanding Customer Service skills, as well as record/data management and immigrations procedures credentials.

Sonia is a seasoned professional with excellent documentation and organization skills with exposure to the healthcare industry. As a Quality Assurance Trainer, Sonia has polished skills in coaching, supervising and counseling teams.

Holding two Associate Degrees and certification as a Bilingual Administrative Assistant, Sonia brings quality and excellence to the VIP team.

Letitia is an accomplished trainer and project leader with an abundance of ERP system experience. She has been a part of multiple SAP implementations and upgrades and is skilled in documenting functionality and delivering training. Letitia has also successfully completed tasks associated with Organizational Change Management, helping companies prepare for how an enterprise system will impact them.

Letitia has a vast skill set. She has successfully lead teams assembled for process improvement measures, and has trained people on ERP solutions across the United States, in Canada, and in Mexico. Her experience with SAP includes the MM, QM, SD, and FI modules, the Waste and Recycle solution, and Business Warehouse. She is a skilled user of InfoPak, KNOA, all Microsoft Office tools (including PowerPoint, Word, Excel, Project, Access, and Publisher), NetMeeting, Interwise, Mobius, Intercall, Document Direct, Epson, Remedy, and Webex. Additionally, she is a very skilled communicator in both the written and verbal capacity.

Letitia is currently working toward her Masters in Business Administration at the University of Phoenix.

Cordelia came to VIP in September 2005 bringing technical expertise tempered by a focus on education. She has 4+ years of IT experience including hardware and software installation and maintainence, customer technical support, and web design and installation.

She is proficient with the following software packages: Articulate, Word, PowerPoint, Excel, Access, File Maker Pro, PageMaker, and Photoshop, RWD/Infopak, UPerforme, Resite and OnDemand. Cordelia has been involved in teaching students from the elementary to college level for the last 17 years, both in the classroom and one-on-one. She has also worked as a copy editor and technical writer. Cordelia holds a BS in Chemistry from Texas A&M University and is ABD for a PhD in Inorganic Chemistry from Rice University.

Kash comes to VIP with over 15 years of experience collectively in Infrastructure Design, Implementation, Disaster Recovery and Business Continuity. A strong background in advanced software and hardware support and extensive experience in Project Management and Disaster Recovery has given him the opportunity to work with IBM and other fortune 500 companies. He has also served as a senior level manager for "Big 5" companies and has been a network administrator for large engineering firms designing and configuring Wide Area Networks and providing professional services primarily in the Disaster Recovery and Business Continuity arena.

John is a training/documentation professional, with experience in corporate training and development of training materials. He has a varied background in sales, marketing, and training with companies such as Verizon and SBC (AT&T). Mr. Morgan holds a Bachelor of Arts from Oklahoma Baptist University, Shawnee, OK and a Master of Divinity from Southwestern Baptist Theological Seminary, Fort Worth, TX

John has worked as a new hire trainer, training new employees on sales processes, proprietary software systems, and corporate procedures, while developing new training modules to better help the changing needs of the business. He has also worked as a systems conversion trainer, training end users from legacy companies on a new proprietary platform as part of corporate merger activity.

John is also an experienced InfoPak documentation professional, with experience in the development of training materials for SAP R/3 implementations. He also has experience in training new users on the RWD InfoPak tool. John’s efforts in training and development have resulted in maximum productivity and increased revenues.

Tanya Lee is one of our senior employees, coming to VIP at the inception of September 2001. Sonia and Tanya have worked together for many years, following each other through many of the other Consulting companies as co-workers. She possesses a broad spectrum of skills that make her a valuable member to the VIP-Team. Her experience with SAP and JD Edwards expand over 10 years. Her ability to train, document, and write within the SAP and JD Edwards environments in both English and Spanish make her a valuable addition to the VIP team. Tanya’s areas of expertise include the SAP modules of SD, PM, QM, HSE, FICO, and MM and RWD/Infopak. Because of her thorough understanding of these modules, she has been chosen numerous times to act as team leader on projects in Venezuela, Mexico, and the U.S.A.

Tanya has provided training & support to employees and managers through one-on-one training, group programs, and stand up training presentations, which she has presented in both English and Spanish. Her thorough command of these two languages allows her to provide support capacity for international projects in North and South America and also in Mexico. She has designed templates, style guides, management tools, on-line help, quick reference guides, participant guides, training manuals, process flows, and documented Primavera, (a scheduling tool). Her ability to translate hard to understand documents to friendly end-user documentation in a timely manner and under budget is among her strengths. Her ability to communicate effectively with her team and also with the clients and be a team player in many industries makes her a welcome addition to VIP.

Tanya’s academic background includes a Bachelor of Business Administration (BBA)
with a concentration in International Business Degree from the
University of Incarnate Word in San Antonio, TX. in addition to a Certificate of Computer Programming from CBM Technical College in San Antonio, TX.

Azucena joins VIP as a Industrial Engineer with 10 years of experience in manufacturing processes whose specialties are: Planning, Training and Quality Consultant. She is organized and works well under pressure to meet deadlines. She is also detailed oriented, customer focused, effective communicator and able to prioritize, and multitask among several assignments.

One of our SAP R/3 Documentation and Training experts, Azucena hold a Bachelors degree from the University of Mexico and fluently speaks Spanish, English and French. She is also a skilled trainer with RWD/Infop

Sherry is a dedicated and experienced professional with over ten years experience in planning and delivering comprehensive training programs and supporting large scale global SAP R/3 implementations for major international companies. As a true professional in SAP Training, Sherry has demonstrated her expertise in SAP business process analysis, BPR, technical documentation, training delivery; instructional design, curriculum development and SAP change communications. She is an excellent communicator who is able to resolve tensions, open dialogues and encourage teamwork to achieve goals.

Her professional experience includes: SAP training team lead roles, project timelines, training methodologies and schedule development, analysis, design, editorial responsibilities, Business Process Procedures (BPPs), VISIO flows, and End User Procedures / Solutions (EUPs), using RWD InfoPak and other rapid documentation development tools. Senior training developer, capable of delivering and managing large and small training groups. Train-the-trainer specialist and with IDES and data load preparation. SAP module experience includes: SCM, PM, QM, SD, BW, FI & HR.

She earned a Bachelor of Science degree from Missouri Southern State College, and a Master of Science degree in Human Resource Development from Webster University in St. Louis.

Vlad Andrus is an experienced petroleum geochemist and geologist with strong, diverse background in petroleum, organic, and environmental geochemistry and geology, including basin analyses/modeling, interpretation of isotopic and molecular data within a petroleum system, reservoir geochemistry, integrating geochemical data (Rock-Eval pyrolysis, isotope and biomarkers) with geological data. Vlad was a leader and/or co-principal investigator of 21 R&D projects in petroleum geology and geochemistry.

He has published 32 papers in different scientific journals and has been a co-author of the book “West Siberian Petroleum Basin”. Vlad is also an expert in technical translations from English to Russian since he translated numerous petroleum reports, guidelines and manuals for companies and state institutions.

For the last ten years Vlad worked in the University of Oklahoma as a Research Scientist. Before moving to the US, Vlad worked as a Senior Scientist in the Russian Academy of Sciences and as a Senior Researcher in Siberian Industrial Research Institute of Geology, Geophysics, and Mineral Resource of the Ministry of Geology of Russia where he obtained his Ph.D. in petroleum geochemistry & geology. He completed his B.S. and M.S. in geological engineering and geochemistry, respectively, at Tomsk State University in Russia.

Jorge has over six years in Systems Engineering experience with heavy emphasis in Application Development, Documentation and Training of ERP (JD Edwards and SAP R/3), Business Intelligence and Reporting Solutions. He is experienced and highly proficient in SQL Server 7.0, Access, Visual Basic for Applications, Visual Basic 6, Cognos, and Hyperion Essbase OLAP Server, Windows 3.1, 95 &NT, MS Office 98 and 2000.

Jorge is also proficient in Optical Character Recognition Tools (OCR); such as. RWD/InfoPak and Resite. Jorge has BS Computer Science, Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM CCM), Mexico City, 1998, and he completed language training at the Anglo Continental University, Boston Massachusetts, 1998.

Jorge has provided consulting services for many fortune 100 organizations; such as, CEMEX USA, The Coca-Cola Company, Mrs. Bairds Bakeries, Shell Pipeline and Shell Energy Services.

Anne is a Technical Writer and Professional English Instructor who has a Masters Degree in English from Brigham Young University. As a technical writer she was responsible for leading teams of educational researchers and computer programmers in designing educational software programs.

Anne has over 7 years experience in professional writing and editing, as well as over 3 years experience in teaching English. She is a native speaker of English, but is conversant in Spanish, Japanese, and Portuguese.

Francisco is a Certified Project Manager with more than 10 years of experience in Management Information Systems. He has 10 years related
SAP project experience in Production Planning (PP-PI), Logistics information system, and Materials Management. Francisco has been implementing SAP solutions for international customers in Europe, North, South, and Central America. He has been involved in several SAP projects including design, customizing, business process reengineering, training, testing and consulting with experience in several industries sectors such as Automotive, Manufacturing, Plastic, Food, Aluminum, Chemical, Paper and Agriculture; playing in key roles as project manager, team leader, module leader
(SME), consultant, and trainer.

Francisco is Certified by the SAP Partner Academy, and holds a Master degree in Management Information Systems from Instituto Tecnológico y de
Estudios Superiores de Monterrey, and a Bacherlor's Degree in Computer Systems
from Universidad Popular Autónoma del Estado de Puebla, Puebla - Mexico.

Michele joined VIP in July 2003. She is an experienced SAP/SD consultant. She brings over 5 years experience in implementations in different types of industries, including chemical, pharmaceutical, automotive, energy and steel. She has worked engagements in Brazil, Mexico and in the USA. As of now she is developing SAP training (E-Learning) materials for countries in Latin America. She is also a skilled trainer with RWD/Infopak.

Michele has provided support for her project team, and she has been responsible for the Sales and Distribution implementation for several companies. She holds masters degree in civil engineering from the University of Campinas, Brazil. She also has 2 years experience in education and training in both private and public settings. Michele is fluent in Portuguese and Spanish.

Veronica is a bilingual SAP expert configuration and documentation consultant. She is an R/3 Certified MM and WM Senior Consultant; she is also certified in the SAP ASAP Methodology for Project Management Programs. She has six years of practical experience in logistics and manufacturing projects to including analysis, design, development, and testing of Business Process and configuration of SAP R/3. She has provided end-user training support for 4 full cycle implementations and several partial implementations. Veronica has also developed documentation and training solutions for SAP 4.7 HR and FI-CO utilizing several technical documentation and simulations tools and she is a skilled trainer with RWD/Infopak.

Her prestigious list of customers includes Volkswagen of America, NOKIA, Wal-Mart and Hayes Lemmerz International.

Veronica earned her Bachelor's Degree in Industrial Engineering - UPAEP (Mexico).

Bryan has over 7 years SAP R/3 experience in all aspects of implementations from the blueprint design stage to the post go-live period. He has consulted at over 15 Fortune 100 and Fortune 500 companies in the US, Canada, and the Far East. His industry experience includes: petrochemical, pharmaceutical, manufacturing, consumer products, telecommunications, and others. During this time, he has spent a majority of the time managing SAP projects. This includes: leadership, resource estimation, project tracking, and post go-live maintenance.

As a change management leader, Bryan has in-depth experience in motivating teams to accept and embrace change. Bryan is a Certified Change Management Trainer of the New York Times bestseller, Who Moved My Cheese? This new Change Management program offers a simpler way to deal with organizational change. This program is based on Dr. Spencer Johnson's book Who Moved My Cheese? Course offerings include two half-day seminars or a full day seminar. These are very informative and entertaining as well.

Bryan Holds a Bachelors of Science, Technology from University of Houston.

Debby joined VIP March 2005. With over twenty years of experience, she possesses a broad spectrum of skills that make her a valuable team member to our VIP-Team. She has provided one on one training support to employees and managers in several of the Microsoft Applications and MAS 90/200/500 accounting software. She has a thorough understanding of MAS 90/200/500 and has passed this knowledge along to many others.

Among her accomplishments, Debby has been instrumental in creating cost cutting strategies. She has been affiliated with Performance Improvement and Total Cycle Time Reduction teams.

As an accomplished consultant, her area of expertise include the MAS 90/200/500 modules GL, AP, AR, PO, PR, BR, and SO. Because of her thorough understanding of these modules, Debby has become a true asset to VIP. Her strong technical skills include Microsoft Applications including Excel, MS Word and MS Access. Debby is a team player with an outgoing positive personality and believes in going the extra mile for our clients.

Jay joined us highly recommended by one of our Clients. Jay has extensive experience as a Computer Technician. He is currently working for CEMEX USA, configuring, installing and troubleshooting PCs and Servers. He has also provided end-user software training and support, traveling all around the US.
Before joining VIP-Global, Jay worked for COMCAST as a sub-contractor for the Direct TV network for two years. He studied Electrical Engineering for two years at Houston Community College.

Gertha came to VIP with several years of instructional design experience where she developed training applying adult learning theory and methodology in such industries as oil and gas, automotive, and governmental agencies for the Department of Energy and NASA space flight operation. She has excellent client management, facilitation, and communications skills and has produced train the trainer courses and provided instructor certification to support the training initiatives.

For the past several years Gertha has also provided SAP system analysis and training documentation for end-user performance support as a functional consultant in FICO, EHS, SD, MM and HR and RWD/Infopak. She has been on several SAP implementations as instructional design technical lead, functional lead, and editor within the petrochemical, semiconductor, and public sector industries.

Gertha has a BA form the University of Texas in the Natural Sciences, an MS in Environmental Science and Management form the University of Houston, and post-baccalaureate graduate certification In Instructional Design from the School of Biomedical Communication, University of Texas Health Science Center.

Gabriela uses design and image editing tools to turn concepts into images and web solutions. She develops concepts, visuals and navigational symbols, and web solutions for the end user.

Gabriela has over 8 years of experience in the areas of Design and Art Direction. Before joining VIP-Global, Gaby worked for IBM Spain in the Department of Communications, collaborating with the PR team. Gabriela worked for Quaxar, the Latin American branch of Agency.com; where she was a Creative Director, collaborating with the Strategy and Technology team to develop cost efficient solutions for the clients. Gabriela co-founded DESIGNO, where she was involved in all the processes of a graphic project, from the first contact with the client, through production, to the delivered product. At Elektra, S.A. de C.V., Gabriela was in charge of Internal Communications Image and the Corporate Magazine. She developed the image for the internal events the "Recognition Plan" and the Annual Convention. As part of MFR Group, Inc., Gabriela was in charge of the Corporate Image of the holding and its affiliates. Throughout her career, Gabriela has developed experience in creating Web Solutions from ideas and research, and in coordinating a team of graphic designers and systems programmers. Gabriela is currently involved in the e-Learning strategy delivery of Houston based large oil exploration company.

Gabriela holds a Master's Degree in Corporate Communications and Advertising from the Universidad Complutense de Madrid in Spain and a Bachelor's degree in Graphic Design from the Universidad Iberoamericana (UIA) in Mexico City and a Marketing Communication Certificate from the University of Houston.

Enrique Garcia, a 30 year veteran of technical background, brings focus to providing quality and innovation. His experience includes computer science, electrical engineering, networking, controls and communications systems, and science in aerospace, agriculture, engineering & construction, banking, education, healthcare, insurance, legal, logistics, energy, and oil & gas industries, including non-profit organizations. His wide industrial expertise offers customers technical assistance in developing hardware and software solutions specific to their firm. Additionally, a specialist in database and internet applications solutions, Enrique utilizes the latest Microsoft database and internet technologies, and has authored and/or copyrighted software solutions for the education, logistics, manufacturing, insurance, and legal industries.

Mr. Garcia develops computer systems from technical specifications, data models, simulations, programming language design, code, and graphical user interfaces to implementation plans and testing procedures. He utilizes software/hardware industry standard development cycle methodologies to develop customer products and technical requirements to ensure the best system quality and highest customer satisfaction. Writing all necessary technical documentation and designs related workflow processes and diagrams; Enrique assists customers in obtaining copyrights and/or patents for software or hardware solutions.

Graduating from the West Texas A&M University, with a degree in Science, and from the University of Houston with a Bachelor of Science degree in Electrical Engineering, Enrique continued his professional studies to receive a Masters degree in Business Administration at the University of Phoenix. He comes to be a part of VIP in 2006.

Patricia is a Bilingual –Spanish /English HR Certified Consultant Analyst and Trainer with 10+ years of diversified international HR experience, functional expertise in project implementations, configuration, testing, training and documentation of the SAP HR module and other ERP Systems. Great motivator with exceptional interpersonal and Change Management skills. Available to travel extensively She has been involved in the designing blue prints of several ERP implementations (AS-IS to TO-BE). She is skilled in assessing client’s training needs and tailoring training programs. She has been involved with the planning and implementation of new corporate policies and procedures, end-user training, coaching and post implementation support.

Patricia is an effective relationship builder with organizational and project management experience. She has designed and coordinated Train-The-Training (TTT) instructional design programs, domestically and internationally. Patricia is an RWD InfoPak Documentation Developer and a Castilian Spanish Translator and Editor. In her former career she worked as an Associate Director of Training and Customer Satisfaction. She has been a Manager of Financial Reporting and Planning and a Chief Analyst of Budget and Planning.

Patricia holds a BA in Economics. Universidad Andres Bello. Venezuela, 1987.
With emphasis in International Politics & Oil Commerce. She also has a Master’s Degree Universidad Central de Venezuela. She has more than 5 years of experience in global implementations and documentation of SAP HR and other HR ERP systems in USA, Canada, Mexico, Venezuela, Colombia, and other Latin American countries.

Mike Filipiak offers VIP a 23 year background in IT, with a proven ability to manage projects and meet goals, completing work on time and under budget.

Experienced in the administration of several databases including ORACLE, DB2, and IMS, Software Development, Systems Programming, Capacity Planning, Data Security, and Web Development, some of Mike’s area specialties include: PC environment, Operating Systems: Microsoft DOS, Windows 95 / 98 / 2000 / XP, HP UNIX. Programming Languages: SQL, JavaScript, Perl, HTML, and VB .NET. Software Applications: Microsoft Office (Word, Excel, PowerPoint) and Abode Photoshop.

Mike’s most recent focus has been SAP documentation and training. Proficient in InfoPak, he holds a Bachelor's Degree in Computer Science from The Ohio State University.

Charles’ systems engineering career began proudly serving on a US Navy fleet ballistic missile submarine some 28 plus years ago as an electronics technician. Charles Stalnaker came to VIP in 2005, holding a degree in electronic engineering with an extensive background as a technical instructor. Now a Microsoft Certified Systems Engineer with A+ Service Technician certification, he has extensive expertise utilizing multiple hardware platforms such as; HP, Compaq, Dell, Q-Logic, LSI, 3Com, and US Robotics.

Charles Y2K-compliance tested and certified major financial corporations’ software, and has participated in diverse rollouts and upgrades of Microsoft products. He is proficient in both verbal and written communication at all levels of corporate infrastructure, with a thorough understanding of both basic and advanced electronic principles, schematic diagram reading, and maintenance and repair of electronic systems.

Due to his expansive knowledge and his standard of excellence in analog and digital devices, test equipment, lasers, robotics, personal computers, printers, and copiers, Charles’ services have been executed by such notable enterprises as Hewlett Packard, Electronic Data Systems, General Electric, NEC, Tax Services of America and CEMEX, USA.

Carmen is a documentation / training professional and RWD InfoPak expert. She is a customer-focused performer who is committed to quality in every task – from excellent personal interaction with co-workers and users, to a high level of service provided to every client.

She is a valued contributor to any team, who performs confidently and effectively under pressure and thrives on challenge. Carmen is an excellent communicator and trainer, and is bilingual in both English and Spanish. She is capable of handling a wide range of functions and consistently producing top-quality work. She has a proactive, "take-charge" attitude and works effectively in a fast-paced environment and is able to consistently prioritize tasks and meet deadlines.

Carmen has an A.S. degree in Business Administration from Ponce New Business College in Puerto Rico.

As a bilingual (English and Spanish) professional with 18 years of continued professional development, Rafael’s specialties encompass various areas: Project management, Contract Management and Administration, Process and Business Analysis, IT Consulting Services, Account Management, Procurement Management, Contract Negotiations and Budget Management.

With a B.A. in Computer Studies from the Webster University in St. Louis, he is also an ITIL representative responsible for building IT Service Management offerings with experience in Process and Service Delivery models, a SAP R/3 Super User and Trainer, as well as an expert in SAP PS (Project Systems for Contract Management) and SAP Procurement. He is also skillful with the following software: RWD’s InfoPak Suite, SAP, iTutor, MS Word, MS PowerPoint, MS Excel, MS Access, MS Project, Lotus Notes.

David’s strength is in his 18 year Information Technology experience and background. He is skilled as a functional project lead/project manager and with technical ERP documentation. His cumulative ERP experience totals seven years. He served as a national trainer for Microsoft MCSE curriculum from 1996 until 1998 so training and end-users education comes naturally to
David brings to VIP a solid information technology knowledge-base including Infrastructure Design, Application Development, Process Engineering, Systems Integration, Migration, Consolidation, Conversions, Business Continuity and post execution support as Project Manager.

He is well versed in IT Operations and Security, Project Budgeting, P&L, Program Management, Implementations, Deployment, Contract Negotiation, eBusiness Solutions, Human Resource Management, Project and Software Development Life Cycles, Training and Education, Assessment and Metrics Reporting.

He is affiliated with American Society for Advanced Project Management, International Society of Six Sigma Professionals, Project Management Institute and Information Systems Security Association. His portfolio of project successes includes multi-million dollar mission critical strategic initiatives –- earning him letters of excellence from clients repeatedly throughout his consulting career.
David has a BS in Business Information Systems from University of Phoenix. He also holds multiple industry certifications, and is a Certified Project Manager. He completed his Project Management certification with a 3.77 GPA at the University of Phoenix in 2005. David is also bilingual in English/Spanish.

Hector has designed and developed numerous custom client Windows applications. These applications’ functions include recordkeeping, report generating, mapping databases, restoring lost data from back-up files, retrieving tables from different companies to be analyzed locally and sent back to the original databases, testing students in several grade levels, validating credit card information, and requesting and responding to Web services via HTTP.

Hector is 100% bilingual. His dual fluency in Spanish and English makes him doubly valued as a VIP consultant. Hector is also fluent in C#, ADO.Net, Crystal Reports, SQL Server 2000, Dreamweaver 2004, Coldfusion, and HTML.

Hector earned a B.S. degree in business information systems from the University of Phoenix, in San Jose, California

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