Judy Dawson

Judy is a skilled Instructional Designer and Human Resources professional with over 25 years experience providing management development solutions, OD, and internal consulting for business process improvement. Her background includes Banking, Telecommunications (MCI Southwestern Bell, Lucent Technologies and Avaya), public sector and most recently oil & gas. As Customer Services Manager for Lucent Technologies, she served as a SME and end-user trainer for their SAP R/3 nationwide implementation. She designed and developed customized MM documentation and training for logistics offices and traveled to company’s warehouses to train and assist with subsequent SAP cutovers.

Prior to joining VIP in January, 2007, Judy retired from the City of Houston as Division Manager of Learning and Information Systems where she was responsible for IT support and end-user training. Judy coordinated all training efforts for the Houston Airport System’s SAP R/3 implementation of FICO and MM – Procurement - modules. She is also a dynamic HR trainer, covering specialties such as: Professional Management Development, Change Management and Balanced Scorecards. She is a Certified DISC instructor, and is a certified Blanchard Teambuilding Instructor. She is proficient with Microsoft Office Suite, SAP R/3 - MySAP (MM), VISIO, Adobe Captivate, and RWD Info Pak, Resite and OnDemand.

She holds as B.A. degree in English Literature from Morgan State University, Baltimore, MD and is a “Certified Training and Development Specialist” through the International Personnel Management Association- IPMA.