Quality Control / Client Satisfaction Survey

Dear VIP Client,

As an important aspect of all services we render to our Clients, and in particular to your organization, we rely on your feedback to maintain, correct or improve upon the quality, soundness and expediency of all activities we conduct. The questions below may not take you longer than 2 minutes to respond to, but will help us be more accurate, responsive and efficient in our responses to you--and your organization. Your answers, comments or suggestions are most appreciated, and will be considered thoughtfully as we make our services live up to your expectations--and to our own standards of quality.

Company:          Name:          Lastname:         

1. Are our reply times to your project openings/job requisitions, either via phone calls or e-mail messages, prompt and thorough enough?

       
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2. Are our Recruiters, and Staff members, courteous in their interactions with you, and genuinely attentive to your needs?

       
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3. Are the candidates or resources supplied by our Recruiters, or Staff members, matching accurately your organization's Job or Role Description(s)?

       
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4. If the answer is negative to the previous question, then let us know what you think we need to adjust, change or improve, in order to produce the kind of profiles you and your organization need.

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5. In a scale of 1 to 10 where the latter number denotes maximum quality and efficiency, how do you qualify our VIP Recruiting Services?

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6. Would you recommend our VIP Recruiting Services to other decision-makers/colleagues, whether inside or outside of your organization?

       
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